How Zoyn works, step by step

The steps between signing up and submitting your application.

From application submitted to your dashboard going live.

Which emails may carry your partner's branding, and which always come from Zoyn alone.

The notification preferences, and the emails no preference can switch off.

From an approved account to a URL a buyer can pay.

Every field in the create dialog and what it controls.

Waiting for payment, Done, Expired, Cancelled — and what you can change after creation.

What a settlement contract is, what a distribution is, and how money reaches you.

The two hops — buyer into your payment contract, contract into your payout wallet.

Every status a payment can hold and what moves it forward.

Direct wallet transfers are not recognized as payments — what happens to the money and how to reconcile.

The four ways a payment goes wrong, what each one looks like in your dashboard, and what to do.

Who sets card and bank limits and fees, what your buyer sees before paying, and how long a bank transfer takes.

What Zoyn can and cannot do, how you send a refund yourself, and who handles a card dispute.

Shop owner, Location manager, Team leader, Cashier, Bookkeeper — who can do what.

Invites, role changes, and removing access.

Give your accountant read-only access, and hand them files their software imports directly.

Adding sites, per-location payout wallets and keys, and archiving.

Where the record of who changed what on your account lives, and what each column means.

Address on file versus where your money actually settles.

Owner-only, deliberate, and done in one step.

A per-transaction rate, taken on the payment network, with no invoices.

Zoyn proposes; the workspace owner accepts or declines.

The per-payment ledger of gross, fee, and net.

What each report shows, and why every date range is rolling rather than calendar.

Every state your account can be in and how to move forward.

What we can and cannot onboard.