Emails when you joined through a referral partner
Which emails may carry your partner's branding, and which always come from Zoyn alone.
If you joined Zoyn through a referral partner, a small set of emails may carry that partner's branding — their logo, their name, and their support contact. The service itself is unchanged: partner branding changes how an email looks, never who provides the service or where your money settles.
Which emails may carry partner branding
Only the notices around joining:
- the invitation to join a workspace,
- confirmation that your application was received,
- a request for more information during review,
- approval of your application,
- the notice that your account is active.
Which emails never will
Everything else always comes from Zoyn alone, with no partner branding: security alerts, legal and agreement notices, anything that is a record of money (payment notices, fee changes), a not-approved decision, and every email your buyers receive.
The disclosure footer
Every partner-branded email ends with a disclosure naming the provider of record. Alongside the partner's own support contact, the footer always states "Powered by Zoyn — software services provided by Zoyn Technologies Inc. d/b/a Zoyn" together with Zoyn's mailing address. If an email claims to involve your partner but carries no such footer, treat it with suspicion and contact support.