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Professional services

Bill the engagement, keep the settlement.

Consultancies, agencies and advisory firms deliver work that cannot be shipped, tracked or returned. That makes every completed engagement disputable on card rails. Once the payment confirms on the network, it is treated as final, and the argument has nowhere to start.

Why this category gets penalised

The problem is the gap between paying and delivering.

Disputes on work that has already been delivered

Intangible deliverables are the hardest category to defend at a card company: there is no tracking number and no signature, so the evidence pack is a narrative. Card companies treat that as elevated risk and price it accordingly.

Payments are pushed by the client rather than pulled from them, so Zoyn never has a settled transfer to reverse, and representment does not apply to wallet payments.

Reserves held against long engagements

A retainer collected in advance of a multi-month engagement sits inside the card company's dispute window for the whole delivery period. A rolling reserve is the standard underwriting answer to that exposure.

On-chain settlement is treated as final only after the required network confirmations, and that confirmed leg is not a card-network dispute rail, so the exposure a card company reserves against does not exist here.

Paying associates and referral partners by hand

One engagement often owes a lead consultant, a specialist associate and an introducing partner. That division usually happens weeks later, out of a single lump settlement, in a spreadsheet.

Settlement reaches your wallet after the required network confirmations, so associates and partners can be paid on timing you control, from your own wallet, out of money that has already landed.

Cross-border clients and correspondent-bank drag

Billing a client in another market means a wire, an intermediary bank, an FX spread and days of float you cannot charge for. Card acceptance across borders adds issuer declines on top.

Settlement is in USDC to a wallet you control, with no banking intermediary in the path and no float to wait on.

How it works

One payment, settled to a wallet you control.

How a payment settles through ZoynA customer pays a payment link. The payment reaches a settlement contract, which divides it in fixed proportions set when it was deployed and pays the merchant’s own wallet and the platform fee directly. Zoyn sits outside the flow of funds.CustomerHostedcheckoutSplitcontractYour walletPlatform feeZoyn (config)Funds never pass through Zoyn
1

Create the payment link

Set a fixed amount and a matter or project reference. The link is yours to send by email, attach to your own fee note, or embed in a proposal.

2

Client pays their way

Card or crypto on a hosted checkout. Card availability depends on the buyer's location, currency, and available checkout providers. Card-funded payments are handled by the checkout provider — you never touch card data.

3

Your share is fixed up front

The shares are fixed when your payments are set up: your firm's share and the platform fee. Every payment follows them exactly, and each one can be checked on a public record.

4

USDC lands in your wallet

Final after the required network confirmations, into a wallet you control. Zoyn is not in the path and never holds the funds.

Coverage

Where we can onboard you today.

Your type of business

Businesses in this group can apply. You pick your exact type of business when you apply, and every application is reviewed.

Jurisdictions we cannot serve

We cannot onboard merchants operating from comprehensively sanctioned jurisdictions. A US state stays open when at least one checkout partner still serves buyers there. We do not hold ourselves out as licensed anywhere.

Wallet addresses you'll be paid to are checked against sanctions lists when you enter them, and re-checked every day after that.

By trade

Pages for specific trades.

Common questions

What professional services merchants ask first.

Can we take a deposit up front and the balance on delivery?

Yes — as two payment links. Each link is a fixed amount you create and send when you want it paid. Zoyn does not run recurring billing and never charges a client without them completing a checkout, so a staged engagement is simply a sequence of links you control.

A client is unhappy and wants money back. How does that work?

You send the refund yourself, from your own wallet, on the terms in your engagement letter. Because nothing was pulled from the client's account, Zoyn does not reverse it, and there is no card-scheme chargeback fee on wallet payments — your contract, not a card company's dispute rules, governs the outcome. For card payments, your payment provider handles card disputes with the cardholder's bank.

Do you hold our fees at any point?

No. Zoyn is not a payment processor and never takes custody. Payments pass automatically from your client to a wallet you control. Zoyn never holds settled funds.

Looking for a different sector? See every supported industry.

Stop underwriting your own receivables.

Create a payment link, take the deposit, and use it once it clears.

Zoyn

Get paid in digital dollars, straight to a wallet you control.

Company

Legal

Legal & regulatory disclosures

Zoyn is software. It is not a bank, a payment processor, a payment gateway, a money transmitter or a money services business. Zoyn is never the seller in a sale (the "merchant of record"). Zoyn never holds a shop's money, and does not decide how long a payment company may hold it. When a customer pays by card or bank, the payment company handles that payment under its own terms and may hold it for a short time. The money then goes to the shop's own payment contract once the payment network has confirmed it.

Businesses can be based in 64 jurisdictions. A US state stays open when at least one checkout partner still serves buyers there. Customers can pay from 130+ countries through the checkout providers we connect to; which countries customers can pay from is set by those providers, not by Zoyn, and may change without notice. Not available in sanctioned jurisdictions: Cuba, Iran, North Korea, Sudan, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine.

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