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Payments for tour operators

Take the deposit that holds the place, and the balance before departure.

Day tours and city walks, multi-day treks and expeditions, cultural and heritage tours, adventure and activity tours, and small-group and private guided trips all take money months before the guide ever shows up. Settle stablecoins straight to a wallet you control, with no card-network chargebacks on wallet payments. For card payments, your payment provider handles card disputes with the cardholder's bank.

Before you read on: we publish every business type we take and every one we refuse — 28 we take, 11 we refuse.

Check yours in ten seconds
Why this trade gets flagged

Money taken in January for a trip that runs in September is the shape a risk model is built to stop.

The deposit comes in months before the tour runs, and the traveller is usually abroad

A trekking group books in January for a September departure, and the traveller paying is rarely in the same country as the operator running it. A long gap between payment and delivery is exactly what a card issuer treats as risk, and the overseas leg adds currency conversion and cross-border interchange on top.

Travellers can pay from their own wallet, or by card where available through integrated global on-ramp bridges — buyer eligibility depends on country, payment method, provider, and compliance checks. Either way, settlement reaches your wallet after the required network confirmations, in the currency the link was set in.

“The tour did not match what was described” arrives as a dispute, after the trip is over

A guide is reassigned, a route is shortened for weather, or a group is smaller than promised — and the disagreement about what was actually delivered turns up as a card dispute weeks later, long after the trip and the money both looked settled.

The traveller pushes the payment, and Zoyn does not reverse a settled transfer, so wallet payments produce no card-network chargebacks and no ratio to defend. Your own booking terms govern cancellations and changes, together with the consumer law that applies to you. Zoyn has no refund button: any refund you owe is a payment you send from your own wallet. Card- or bank-funded checkout can still be subject to the provider's own dispute rules. For card payments, your payment provider handles card disputes with the cardholder's bank.

Small-group and private tours are priced individually, and every order looks different from the last

A solo trekker's deposit, a family's private day tour, and a twelve-person group booking are three different amounts from three different countries in the same week — a pattern that is hard for a generic checkout to price consistently.

Each booking is its own fixed-amount payment link, priced and sent by you, whether it is a deposit or the balance.

How it works

One link per booking, priced by you.

1

Create the booking link

Fixed amount — a deposit or the balance — with the tour name and date as the description. Send it from your itinerary, your booking confirmation, or a reply on however the traveller reached you.

2

The traveller pays

Card where available in their country, or from their own wallet.

3

The money lands in your wallet

After the required network confirmations, in the currency the link was set in.

Common questions

What a tour operator asks first.

Can I take a deposit now and the balance closer to departure?

Yes — as two links, each a fixed amount. Every link is a single payment; there is no repeat or automatic billing.

My tours are all different prices depending on group size — is that a problem?

No. Each link carries its own amount, set by you when you create it.

Can I take payments on my own web address?

Yes — the checkout can run on your own payment address.

A traveller disputes the tour weeks after it ran — what happens to the payment?

The traveller pushes the payment, and Zoyn does not reverse a settled transfer, so wallet payments produce no card-network chargebacks and no ratio to defend. Your own booking terms govern cancellations and changes, together with the consumer law that applies to you. Zoyn has no refund button: any refund you owe is a payment you send from your own wallet. For card payments, your payment provider handles card disputes with the cardholder's bank.

Does being paid by link cover my package-travel duties?

No. If you sell packages, the rules in your travellers' home countries, such as the UK and EU rules that require package sellers to protect travellers' money if the seller goes out of business, are yours to meet however you are paid. Zoyn does not protect travellers' payments, does not cover anyone if a business fails, and has no refund button.

Do you accept my business?

We publish every business type we take and every one we refuse, and every application is checked before it goes live — we don't promise a timeline we can't keep.

Not sure we'd take your business at all? See what we accept and what we don't. Assembling someone else's flights and hotels into one price rather than running the itinerary yourself? Read the travel & tourism guide.

Take your next booking deposit on Zoyn.

Apply today, and settle each deposit and balance to a wallet only you control after the required network confirmations. Every application is reviewed.

Zoyn

Get paid in digital dollars, straight to a wallet you control.

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Legal & regulatory disclosures

Zoyn is software. It is not a bank, a payment processor, a payment gateway, a money transmitter or a money services business. Zoyn is never the seller in a sale (the "merchant of record"). Zoyn never holds a shop's money, and does not decide how long a payment company may hold it. When a customer pays by card or bank, the payment company handles that payment under its own terms and may hold it for a short time. The money then goes to the shop's own payment contract once the payment network has confirmed it.

Businesses can be based in 64 jurisdictions. A US state stays open when at least one checkout partner still serves buyers there. Customers can pay from 130+ countries through the checkout providers we connect to; which countries customers can pay from is set by those providers, not by Zoyn, and may change without notice. Not available in sanctioned jurisdictions: Cuba, Iran, North Korea, Sudan, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine.

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